Help Desk & Onsite Support
Responsive remote support for employees, with local onsite service when the issue requires hands-on work.
Get a practical monthly planning range for responsive help desk support, cybersecurity, Microsoft 365, backups, servers, networks, and ongoing technology management—all from one accountable local IT partner.
No obligation. Most estimates take less than one minute.
Adjust the details below to compare two common levels of managed IT service. Final pricing follows a brief review of your systems, support history, security needs, and desired response model.
Share a few contact details and carry your environment and estimate into Dantech’s consultation process. We will review the fit, identify any missing requirements, and explain what would be included before you make a decision.
10 employees, 12 devices, 1 server, 1 location, and 2 remote employees.
Plans are sized around your environment rather than padded with services you do not need.
Responsive remote support for employees, with local onsite service when the issue requires hands-on work.
Endpoint and server monitoring, patch management, health checks, and proactive issue remediation.
Managed endpoint protection, MFA, email security, account controls, and practical risk reduction.
User administration, licensing, Exchange Online, Teams, OneDrive, SharePoint, and identity oversight.
Monitored endpoint, server, and Microsoft 365 backups with retention and recovery planning.
Firewalls, Wi-Fi, switches, internet providers, software vendors, documentation, and technology planning.
Dantech combines day-to-day technical support with the planning, security, documentation, and vendor coordination needed to keep technology from becoming a recurring distraction. We can serve as your outsourced IT department or provide additional depth and coverage for an internal employee.
Explore our complete managed IT services →Discuss your current provider, users, systems, pain points, priorities, and desired support model.
Verify the environment, identify immediate risks, and define the tools, scope, and onboarding work.
Document access, deploy management and security tools, stabilize priority issues, and begin support.
The estimator provides a useful planning range based on users, devices, servers, locations, complexity, security, and onsite needs. A final quote requires a short technology review because the condition of the environment, support history, licensing, and onboarding requirements can materially affect scope.
Plans commonly include help desk support, monitoring, patching, endpoint security, Microsoft 365 administration, backup oversight, server and network management, documentation, vendor coordination, and ongoing planning. The exact scope is defined before service begins.
Onsite support can be included according to the selected plan and service area. Dantech uses remote support when it is the fastest solution and provides local onsite service for issues, installations, and projects that require hands-on attention.
Yes. Dantech can act as the primary outsourced IT provider or supplement an internal employee with monitoring, cybersecurity, advanced troubleshooting, projects, documentation, and coverage. We also coordinate with software, internet, copier, and other technology vendors.
Flexible agreement options, including month-to-month service for qualifying environments, may be available. The final structure depends on the selected service plan, onboarding work, and any third-party licensing commitments.
Use the calculator, request a review, or speak directly with Dantech about your business.